Colchester Dialysis Unit

Open today 07:00 - 23:00

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Primary Care Centre, Turner Road
CO4 5JR Colchester,
United Kingdom

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  • Haemodialysis
  • Refreshments

Clinic Manager

Karen Latchford

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At Diaverum, we offer our patients consistently high standards of care in every one of our clinics worldwide. Our care excellence delivers superior medical outcomes, based on a highly standardised system of clinical governance and practice. We also know the importance of truly empowering patients, and our empathetic culture ensures a holistic renal care experience, including our d.HOLIDAY programme. This enables patients who wish to travel to do so in full confidence that they can receive Diaverum care, worldwide. Because everyone deserves a fulfilling life.

The Colchester Dialysis Unit opened in 2016. The 20-dialysis station accessible Unit is located within the Primary Care Centre, and it is managed by Diaverum on behalf of the East Suffolk & North Essex NHS Foundation Trust. In addition to the dialysis Unit, we also provide acute care service to inpatients in the Hospital.

Entertainment is provided via TV screens, reading materials and light games. Complimentary Wi-Fi enables patients to connect their devices to the internet while on dialysis. You will be served light refreshment while on dialysis. However, you are free to bring your own snack. We celebrate important dates and social events including birthdays, weddings, anniversaries, charity, seasonal and national events with patients.

Colchester Dialysis Unit is open Monday through Saturday, and closed on Sunday, Christmas and New Year Days.

Please be aware that the Colchester Dialysis Unit is a no-smoking dialysis facility.

About Colchester:

Colchester offers almost 2,000 years of history going back to the times of the Roman conquest of Britain. A Roman wall built around the town can still be seen. Colchester is also home to a fine Norman Castle, which houses an excellent museum and stands in the beautiful Castle Park. Also in the town is Tymperleys clock museum, housed in a fine timber-framed building dating back to about 1500, the Seige House which still has bullet holes in it from the time of the English Civil War and Hollytrees Museum dating back to the 1700s. Many modern attractions are also available, notably Colchester Zoo, Aqua Springs as well as numerous shops, pubs, restaurants, cafes and nightclubs. The town can also be used as an ideal base to tour other nearby areas. Within easy reach are the beautiful sandy beaches of Clacton and Walton.

Treatment Hours

Monday, Wednesday, Thursday, Saturday

07:00 23:00


07:00 18:30


07:00 23:30




Peritoneal dialysis




Kidney Transplant


Patients with HIV


Patients with Hepatitis B


Patients with Hepatitis C



Dialysis Stations




TV screens


Free WiFi


Free transfer


Free parking


Clinic Team

Karen Latchford

Clinic Manager

Jeanalyn Gonzales

Deputy Clinic Manager

"To all the staff at the Renal Unit Thankyou! I realise that I present you with all sorts of complex challenges with my condition, and I am so grateful for your help, patience and understanding. You are truly a wonderful supportive team! Thank you for all your kind help. It is highly appreciated. ~ From SF "
"Dear Manager, I visited Colchester renal unit yesterday…From the moment I walked into the waiting area, I could not fault the team, or the environment. Information around the waiting area but not cluttered, greeted with a smile from Claire. I met with the clinic manager first, who explained about Clacton, and how it had improved the quality of life for those patients not having the long journey time. I have always found her to be thoughtful and caring to both her staff and the patients. I covered nearly all of two shift speaking to the patients individually; they were all very complimentary about the staff and their surroundings. From the cleaner, to health care assistants, to nurses, all I heard was a very compassionate team, when I listened to them speaking with the patients or about patients. You should be very proud of them all without exception. BW Patient Support and Advocacy Officer "


We have taken every precaution to prevent transmission in the clinics and to ensure that you are safe.

  • You will be required to wear a face covering before you enter the unit.
  • A member of staff will screen you for potential covid-19 symptoms on arrival at the unit. Please let us know if a family member is positive with coronavirus, or if you have been in contact with a positive person.
  • Physical distancing is being enforced in the clinic.
  • Hand sanitiser are available at entrances and exits and within the clinic
  • Staff will wear additional personal protective equipment (PPE) than you are used to seeing, such as masks, visors, gloves and aprons / gowns.


As the government makes changes to the guidelines on shielding and protecting people who are clinically extremely vulnerable from COVID-19, people are starting to venture out of the comfort and safety of their own home. The National Kidney Federation (NKF) have made some highly visible lanyards available to make members of the public aware that the person wearing the lanyard is highly vulnerable, and to be considerate with social distancing. The wearer will be able to clip a small hand sanitiser on the lanyard if they wish. You can request for these lanyards directly from the NKF or through your local KPA.

You must wear a face covering on all public transport, including taxis and patient transport.

If you are travelling alone in your own vehicle, you will not need a mask. However, you will be required to put on a face covering when you enter the clinic for your treatment. If you are mask-exempt, please collect a mask-exempt lanyard from your local Hospital.


We advise that you be aware of the surfaces you touch. Wash your hands or use hand gel frequently, especially when you are outside your house, after using public transport, touching surfaces etc.

Patient transport is a free service provided by your local Trust for patients who are unable to attend their regular hospital appointments by public transport or any other means due to their medical condition. If you qualify for patient transport, your local Trust will book your transport for the days of your dialysis appointments.

Free onsite parking is available for patients on the day of your appointment, including accessible parking spaces for registered disabled drivers.  Please be aware that parking spaces for dialysis units on hospital grounds, are subject to availability.

Our clinics are wheelchair accessible. Entrance to our clinics and toilets are suitable for wheelchairs.

Bring what you need for your care and comfort.

Please do not cover your access with clothing or blankets during your treatment. It is important for us to be able to reach your dialysis access (fistula, graft or line) easily, so if you have a fistula in your arm, we suggest that you wear clothes with loose fitting sleeves,.

We do recommend that you bring a mobile device or something to help pass the time. Dialysis can make you more susceptible to feeling cold, so you might want to wear warm clothes. Many people prefer to bring a small blanket to feel more comfortable.

Please do not bring valuable items or large amounts of money with you, as we do not have storage facility in centre and cannot be responsible for them if they are lost. Bring only what you need for your care and comfort.

Most patients pass the time during dialysis in activities such as reading, writing, sleeping, knitting, listening to music, watching TV or just chatting. All our dialysis centres have televisions, free Wi-Fi for use with a mobile device, and please ask the staff for details. Please bring headphones so that you do not disturb other patients. Our clinics hold light activities or games to entertain patients during dialysis. We also mark birthdays, special milestones and national events in our clinic.

It is as important for dialysis patients to take a holiday as it is for anyone else, and provided you give enough notice and are flexible enough, there is no reason why you should not be able to do this. Arrangements for you to have haemodialysis at another unit may be made within this country or abroad. Please talk to your Consultant or Nurse at least two months before you plan to travel and before making any plans. This is so we can make sure that you are fit enough to travel as well as to give us enough time to help you arrange your holiday dialysis. COVID-19 restrictions and the Foreign Office guidance apply.

If you have symptoms of COVID-19 (high temperature, new and continuous cough and a loss or change to your sense of smell or taste) call the NHS 111 number immediately and please notify your clinic for further advice. Please be aware that you will be screened for potential covid-19 symptoms on arrival at the clinic, so it is important you inform us if you have been in contact with someone who has the symptoms or has tested positive with patient.

If you feel unwell during dialysis or have any concerns about your health you should tell one of the nurses and they will arrange for you to see a doctor.

If your health concern is not related to your dialysis, we advise you to see your GP as soon as you can. This is because we are not equipped to deal with problems not caused by your kidney failure, and we do not always have a doctor in the dialysis centre.

We will invite you to give us feedback on the services you receive. This will be in form of a short survey twice a year. Your feedback is important to us and we would be grateful for any comments that you give us. The information you give us will be treated in confidence. However, you are free at any time to share any concerns you have with your nurse in charge or the clinic manager.